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How can we help you?

Find answers to frequently asked questions about our broker portal

To register as a broker, click on the "Sign Up" button on the homepage. Fill in your personal information, company details, and upload the required documents including your broker license and ID. Once submitted, our team will review your application within 2-3 business days. You'll receive an email notification once your account is approved.
Navigate to the "My Leads" section from the main menu and click on "Add New Lead". Fill in the lead's contact information, select the property they're interested in, and add any relevant notes. Make sure to include accurate contact details to ensure smooth communication. The lead will be automatically assigned to you and tracked in your dashboard.
Your commission earnings are displayed on your home dashboard. You can view both earned commissions and expected commissions from active deals. For detailed breakdowns, visit the "Commissions" section where you'll find transaction history, payment dates, and downloadable reports. All commission calculations are based on your signed agreement with Qiddiya.
You need to upload the following documents: 1) Valid Broker License issued by the relevant authority, 2) Government-issued ID (National ID or Iqama), 3) Company Trade License (if applicable), and 4) Company registration documents. All documents should be clear, valid, and not expired. Supported formats include PDF, JPG, and PNG with a maximum file size of 5MB per document.
Click on "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link via email within a few minutes. Click the link and follow the instructions to create a new password. Make sure your new password is strong and includes a combination of uppercase letters, lowercase letters, numbers, and special characters. If you don't receive the email, check your spam folder or contact support.
Go to the "Properties" section from the main menu. You'll see all projects you're authorized to work with. Click on any project to view available properties, including detailed information such as unit types, sizes, prices, floor plans, and availability status. You can filter properties by various criteria such as price range, number of bedrooms, and property type. Use the search function to quickly find specific units.

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